Turning customer conversations into resolutions.
Saidso listens to customers, understands intent, and takes verified actions—so every request ends with a resolution, not a ticket.
Refund my last order and text me confirmation.
Process refund + Send confirmation
Action executed ✓ Refund initiated — confirmation sent.
Everything you need to resolve customer requests
Built for real outcomes, not just conversations. Every feature designed for transparency, control, and results.
Voice & chat
Natural conversations that resolve tasks.
Intent to action
Requests become real outcomes with guardrails.
Transcripts & logs
Every interaction captured and reviewable.
Verification
Send secure links/messages to confirm actions.
Callback opt-in
Capture numbers for follow-ups with consent.
Automated reviews
Feedback pings at 0h / 1d / 3d.
Handoff & follow-up
Seamless transitions to partners/stores.
Admin dashboard
Monitor interactions, logs, and rules.
How it works
Three simple steps that transform customer conversations into verified resolutions.
Listen
Capture the request in real time.
Understand
Identify intent & authorized actions.
Resolve
Execute, confirm, and log the outcome.
Complete visibility and control
Review every conversation, audit all actions, and maintain full control with the admin dashboard.
Recent Conversations
cust_***ab12
2m ago
"Refund my last order and text me confirmation."
cust_***cd34
5m ago
"Refund my last order and text me confirmation."
cust_***ef56
12m ago
"Refund my last order and text me confirmation."
Customer Satisfaction (7d)
Built for every use case
From marketplaces to SaaS, Saidso adapts to your business with flexible action rules and complete audit trails.
Marketplaces
Handle orders, refunds, and seller support with automated resolutions.
SaaS Teams
Automate account management and billing with full audit trails.
Service Businesses
Manage appointments and confirmations without manual coordination.
Internal Ops
Let teams query data and automate routine operations safely.
Security & Compliance
Built from the ground up with security, privacy, and auditability at the core.
Encrypted Storage
All data encrypted at rest and in transit with industry-standard protocols.
Default Redaction
PII automatically redacted from logs unless explicitly authorized.
Scoped Actions
Role-based permissions with granular control over allowed operations.
Signed Webhooks
All outgoing webhooks cryptographically signed for verification.
Complete Audit Trail
Immutable logs of all actions, requests, and system events with trace IDs.
Regular Security Audits
Third-party penetration testing and compliance reviews.
Frequently Asked Questions
Everything you need to know about Saidso.
Make customer service effortless.
Start resolving customer requests with verified actions and complete audit trails.